FAQ - Postfity help

FAQ

Scheduling, queueing and publishing

Facebook’s timeline mechanisms tend to group image posts that were published within small timespans.
If you would like your photos to not be grouped and appear individually, please use larger timespans (at least couple hours).

Unfortunately, we have no control over that mechanism, as it is internal Facebook behaviour.

This is usually caused by settings you have chosen during initial Posftity launch.To change those settings, simply go to Facebook where you should be able to double-check privacy settings for Postfity shares. Follow these steps:

1. Go to your Facebook app settings, usually at https://www.facebook.com/settings?tab=applications
2. Find Postfity app on list anc click “Edit settings”
3. At the “visibility of app and posts” choose “Public” “Friends” or “Friends of Friends”
4. Click the “Save” button

Social networks have different guidelines when it comes to number of published posts each day. When using Postfity, you should stay within daily upper limits, which are as follows:

  • Facebook: 25 posts / day
  • Twitter: 800 posts / day
  • LinkedIn: 100 posts / day
  • Google+: 100 posts / day
  • Instagram: 100 posts / day
  • Xing: 100 posts / day

That is usually caused by the timezone being incorrect. You can setup your main timezone at settings page, or individually for each scheduled post (when you schedule it).

No, the number of pending post is multiplied by the number of social media profiles that you are scheduling it to.

So when you are scheduling the same post to Facebook, Twitter, and LinkedIn it will be counted as 3 posts.

Your attached link is handled just like the one added directly to the social media platform.

You can check exactly how different social media will handle the link preview and description, and also force some of the social media sites to fetch updated information than the cached one.

 

  • Facebook – You can post your link into the Facebook Crawler Debugger to fetch new updated information from the site and see the generated preview.

 

  • Twitter – When posting to Twitter it’s advised to paste your link at the very end of the tweet. Sometimes, when the link is located in the middle of the post, Twitter algorithms won’t recognize it properly. You can check how your link will look like in Card Validator

 

  • Every other social media – only Facebook and Twitter give you the dedicated tool to manage link previews. For other platforms, it’s possible to check the link in some 3rd part app like Rich Preview

    If your link preview is generated from the old, cached data, usually the only way is to wait few hours before the platform will fetch new data from the link automatically.

 

 

The best way to implement Posfity is to install our browser extension available at https://chrome.google.com/webstore/detail/postfitycom/mjhdfipdhjicefeklelaoeboghggaigc. It’s available for Chrome browser, and it enables you to quickly schedule, queue or publish post immediately – all without leaving pages that you are reading! Really neat and quick way for handling social media content :) 

Emojis can be used when posting via Postfity. You need to copy-paste them from a site like this

It is possible to tag people and pages when posting on selected social media platforms.

  • Facebook – You can tag someone in the post easily with Facebook. Just type in “@”, start typing the name and the pop-up with available pages and profiles will be displayed. Click on the desired name to tag.

 

  • Twitter – When posting to Twitter, just type “@username” inside a post. Just remember to use the username, and not the display name of the profile. Username can be found on twitter just below the display name and is presented in the “@username” format

 

 

 

  • Instagram – When posting to Instagram you can tag someone by writing “@username”. When you will get your notification on your phone, paste in the description from your clipboard and make sure that the “@username” is highlighted. If not – delete the last character of the username and there should a pop-up appear to select a person to tag.

 

LinkedIn, Xing, Vkontakte – Unfortunately it’s not possible to tag someone on this platforms currently

Yes, you can. Go to settings page and there are options for setting up queue publishing hours, which we call “Timepoints”. You can setup your own timepoints for each of connected profiles/pages/accounts!

social media queue timepoint settings

Queue settings view

Currently, we only support posting to private profiles, pages that you have admin rights to, and groups that you have admin rights to.

No. The only limitation is the number of posts saved in the queue. If you will empty your queue quickly (for example schedule all 100 posts from Basic account limit in just one hour), you can easily schedule another 100 posts for the next hour etc.

Basically, you can post multiple times more posts daily than the pending post limit of the account – you just need to keep adding them to the queue.