FAQ - Postfity help


Connecting accounts

If you click on the blue “Connect account” button, connecting popup appears.  If you can’t see pages/accounts that  supposed to be there, please follow these steps:

1. Make sure you have editing rights on those pages/accounts that you want to connect.

2. Make sure you have granded Postfity permissions it asked you upon initial launch. Those permissions are needed so Postfity can access your pages/accounts and do the publishing work for you. If you have not granded those permissions, you will need to grand them. To do so, go to your social network apps settings page (for FB that would be https://www.facebook.com/settings?tab=applications) and either

a) grand Postfity permissions manually, or:

b) remove Postfity, go back to http://panel.postfity.com and do the initial launch again – this time witch acceptation of required permissions :)

Unfortunately, Google+ is not supported via our service at the moment. We are working on it and hope that it will be available soon. If you want to stay updated – follow us on our social media profiles!

To disconnect any social account from Postfity, click on small gearbox icon in top-right corner of chosen account. From dropdown choose “Disconnect account” option.

Please note that currently this option is available in desktop version (web) of application only..

You need to click on “Connect Accounts” blue button, then at the bottom of the pop-up window you can see “Add More” section with different social media sites. Use correct button to connect a new one

If after clicking, you just get automatically redirected or see a blank/black page – try opening our platform with “Incognito mode” (Ctrl+Shift+N on Windows Browsers or Cmd+Shift+N on Mac OS Browsers) and try adding new account inside incognito mode. Incognito mode will automatically log off from your profiles and will let you login to desired account easily.